{"id":22424,"date":"2020-08-27T07:20:47","date_gmt":"2020-08-27T06:20:47","guid":{"rendered":"https:\/\/www.miralu.fr\/our-dna\/our-values\/"},"modified":"2020-09-14T13:50:28","modified_gmt":"2020-09-14T12:50:28","slug":"our-values","status":"publish","type":"page","link":"https:\/\/www.miralu.fr\/en\/our-dna\/our-values\/","title":{"rendered":"Our values"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row force_equal_height_columns=&#8221;main_row&#8221; dfd_row_config=&#8221;full_width_content&#8221; mobile_destroy_equal_heights=&#8221;off&#8221;][vc_column css=&#8221;.vc_custom_1508924929898{background-color: #f7f7f7 !important;}&#8221;]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div><div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-center style_06 cr-animate-gen dfd-heading-69fb10495ed9a dfd-disable-resposive-headings\" id=\"dfd-heading-69fb10495ed9a\" data-animate-type = \"transition.bounceDownIn\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><p class=\"widget-sub-title dfd-sub-title \" style=\"font-size: 22px; line-height: 32px; letter-spacing: 2px; \">A solid company is built on solid foundations: strong values and commitments. MIRALU\u2019s priority values are quality, the environment and health, and the notion of service.<\/p><div class=\"dfd-heading-delimiter\"><\/div><h2 class=\"widget-title dfd-title \" style=\"font-size: 36px; line-height: 40px; letter-spacing: 2px; font-weight:bold; \">THE MIRALU VALUES<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69fb10495ed9a.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {border-bottom-style:solid;border-bottom-width:1px;width:100px;border-bottom-color:#dddddd;}.dfd-heading-69fb10495ed9a.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div><div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row force_equal_height_columns=&#8221;main_row&#8221; dfd_row_config=&#8221;full_width_content&#8221; mobile_destroy_equal_heights=&#8221;off&#8221; css=&#8221;.vc_custom_1488377485502{background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1488377547915{border-top-width: 20px !important;border-right-width: 20px !important;border-bottom-width: 20px !important;border-left-width: 20px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1488372333923{padding-right: 10% !important;padding-left: 10% !important;}&#8221;]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div><div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-center style_06 cr-animate-gen dfd-heading-69fb10495efc9 dfd-disable-resposive-headings\" id=\"dfd-heading-69fb10495efc9\" data-animate-type = \"transition.fadeIn\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><p class=\"widget-sub-title dfd-sub-title \" style=\"\">To offer products that fully meet its customers\u2019 requirements, MIRALU has entered into<\/p><div class=\"dfd-heading-delimiter\"><\/div><h3 class=\"widget-title dfd-title \" style=\"\">A continuous quality improvement process<\/h3><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69fb10495efc9.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {border-bottom-style:solid;border-bottom-width:1px;width:100px;border-bottom-color:#dddddd;}.dfd-heading-69fb10495efc9.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div><div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div>[vc_column_text css_animation=&#8221;left-to-right&#8221;]This calls first for a <strong>rigorous selection<\/strong> dof raw materials and for<strong>stringent tests<\/strong> at all points of the production and shipping lines (traceability of products leaving the factory). The laboratory validates all incoming and outgoing batches, required for the manufacturing and commercialisation of these high-tech products. These manufacturing methods have resulted in the awarding to MIRALU of <strong>various labels<\/strong> and certifications that ensure that customers will always be guaranteed <strong>premium quality aluminium:<\/strong><\/p>\n<ul>\n<li><a href=\"http:\/\/www.eccapremium.com\/ecca-premium-label\/\"><strong>The ECCA Premium label<\/strong><\/a> guarantees the performance, resistance (corrosion, UV, fire) and tolerance level of aluminium, as well as a responsible manufacturing process (<a href=\"\/wp-content\/documents\/Miralu_Certification_ecca.pdf\">more details on the ECCA label<\/a>).<\/li>\n<li><a href=\"http:\/\/www.iso.org\/iso\/fr\/catalogue_detail?csnumber=46486\"><strong>ISO 9001 certification<\/strong><\/a> is awarded to companies implementing a quality management policy aimed at satisfying customers\u2019 legal and regulatory requirements (<a href=\"\/wp-content\/documents\/Miralu_Certificat_TUV_ISO9001_V2015.pdf\">our ISO 9001 certification<\/a>)<\/li>\n<\/ul>\n<p>For MIRALU, these certifications mean nothing if they are not placed atthe<strong>service of customers.<\/strong> This is why we remain in constant touch with our customers, allowing us to take note of their remarks and suggestions. The tips and advice given by architects and facade specialists are, for MIRALU, a source of never-ending improvement (we have even dedicated a <a href=\"https:\/\/www.miralu.fr\/en\/architects-corner\/\">specific section<\/a> just for them).[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1509196759171{background-image: url(https:\/\/miralu.cz\/wp-content\/uploads\/2017\/10\/Am\u00e9lioration-continue-qualit\u00e9-Miralu.jpg?id=21421) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row force_equal_height_columns=&#8221;main_row&#8221; dfd_row_config=&#8221;full_width_content&#8221; mobile_destroy_equal_heights=&#8221;off&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1509196742423{background-image: url(https:\/\/miralu.cz\/wp-content\/uploads\/2017\/10\/Responsabilite-societale.jpg?id=21425) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1488377689926{border-top-width: 20px !important;border-right-width: 20px !important;border-bottom-width: 20px !important;border-left-width: 20px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1488372333923{padding-right: 10% !important;padding-left: 10% !important;}&#8221;]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div><div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-center style_06 cr-animate-gen dfd-heading-69fb10495f0bf dfd-disable-resposive-headings\" id=\"dfd-heading-69fb10495f0bf\" data-animate-type = \"transition.fadeIn\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h3 class=\"widget-title dfd-title \" style=\"\">A company with societal and environmental responsibilities<\/h3><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69fb10495f0bf.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div><div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div>[vc_column_text css_animation=&#8221;right-to-left&#8221;]<\/p>\n<p style=\"text-align: left\"><strong>Respect for people and the environment<\/strong> is deeply rooted in MIRALU\u2019s values. Our production site places health, safety, and sustainable development at the heart of its production process.<br \/>\nWhat this means is that restrictive but essential measures were taken very early on. The use of chromium was totally abolished in 2006. Our choice of powder coil coating has also enabled us to do away with chemical solvents. The waste generated by production is treated internally. Thus allowing us to become \u201c<strong>zero-waste<\/strong>\u201d in 2008. Last but not least, wastewater is <strong>recycled<\/strong>.<\/p>\n<p style=\"text-align: left\">Our sense of responsibility is proven for both our teams and customers through the following <strong>certifications and regulations<\/strong>:<\/p>\n<ul style=\"text-align: left\">\n<li style=\"text-align: left\"><a href=\"http:\/\/ohsas-18001.fr\/\"><strong>OHSAS 18001<\/strong><\/a>: this health and safety standard attests to the setting up of training sessions, risk management, and emergency preparedness, with a view to reducing the number of accidents (<a href=\"\/wp-content\/documents\/Miralu_Certificat_TUV%20_OHSAS%20_18001_V2007.pdf\">our OHSAS 18001 certification<\/a>)<\/li>\n<li style=\"text-align: left\"><strong><a href=\"http:\/\/www.iso.org\/iso\/fr\/catalogue_detail?csnumber=31807\">ISO 14001<\/a><\/strong>: a management system aimed at guaranteeing control of the environmental impact of society (<a href=\"\/wp-content\/documents\/Miralu_Certificat_TUV_ISO14001_V2015.pdf\">our ISO 14001 certification<\/a>)<\/li>\n<li style=\"text-align: left\"><strong><a href=\"http:\/\/eco3e.eu\/reglementations\/rohs\/\">ROHs:<\/a><\/strong> as MIRALU\u2019s production line uses no heavy metals, it complies with this regulation attesting to the \u201climitation of certain hazardous substances\u201d.<\/li>\n<li style=\"text-align: left\"><a href=\"http:\/\/eco3e.eu\/reglementations\/reach\/\"><strong>REACH<\/strong><\/a>: the protection and health of people producing and handling our products take top priority, and respect of this regulation is self-evident for MIRALU.<\/li>\n<\/ul>\n<p style=\"text-align: left\">MIRALU, as a<strong>responsible company<\/strong>, is committed on a daily basis to programmes aimed at<strong>improving working conditions<\/strong>(health and safety) and at <strong>reducing its environmental footprint<\/strong> (implementation of \u201cclean\u201d manufacturing processes and reduction in waste emissions).<\/p>\n<p>[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row force_equal_height_columns=&#8221;main_row&#8221; dfd_row_config=&#8221;full_width_content&#8221; mobile_destroy_equal_heights=&#8221;off&#8221; css=&#8221;.vc_custom_1488377485502{background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1488377547915{border-top-width: 20px !important;border-right-width: 20px !important;border-bottom-width: 20px !important;border-left-width: 20px !important;background-color: #f7f7f7 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1488372333923{padding-right: 10% !important;padding-left: 10% !important;}&#8221;]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div><div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-center style_06 cr-animate-gen dfd-heading-69fb10495f188 dfd-disable-resposive-headings\" id=\"dfd-heading-69fb10495f188\" data-animate-type = \"transition.fadeIn\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><p class=\"widget-sub-title dfd-sub-title \" style=\"\">At MIRALU, the notion of CUSTOMER SERVICE really does mean something. To do our very best to meet your needs and support you in your projects, we have set up a supply chain from A to Z, guaranteeing you responsiveness and choice. Our values really do mean something, and that\u2019s true for you too.<\/p><div class=\"dfd-heading-delimiter\"><\/div><h3 class=\"widget-title dfd-title \" style=\"\">Our Customer Service: made-to-measure<\/h3><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69fb10495f188.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {border-bottom-style:solid;border-bottom-width:1px;width:100px;border-bottom-color:#dddddd;}.dfd-heading-69fb10495f188.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div><div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div>[vc_column_text css_animation=&#8221;left-to-right&#8221;]<\/p>\n<h4 style=\"text-align: left\">We respond to urgent needs<\/h4>\n<p style=\"text-align: left\">Whether architects, facade specialists or sign manufacturers, you all need to be able to face the unexpected and rely on the <strong>responsiveness<\/strong> of your suppliers.<br \/>This is why here at MIRALU we have set up a highly efficient supply chain guaranteeing you delivery <strong>within 15 days<\/strong>, including for small volumes (as from 500 kg).<\/p>\n<p style=\"text-align: left\">Before embarking on a new project, maybe you want to see, touch, handle and test our products ?<br \/>No problem, as MIRALU produces countertypes (<strong>specific samples<\/strong>) in less than 15 days. This is greatly appreciated by our customers, who use this method to check that our products match their requirements:<\/p>\n<ul style=\"text-align: left\">\n<li style=\"text-align: left\">Search for a specific shade or texture<\/li>\n<li style=\"text-align: left\">UV, chemical, fire resistance, etc.\u2026<\/li>\n<li style=\"text-align: left\">Gluing on various substrates (wood panels, expansive foam, etc.)<\/li>\n<li style=\"text-align: left\">Cutting and bending options<\/li>\n<\/ul>\n<h4 style=\"text-align: left\">Tight deadlines, yes, but choice<\/h4>\n<p style=\"text-align: left\">We know that a rapid response is vital for our customers, which is why we offer you a wide range of colours. MIRALU proposes more than<strong>300 painted aluminium colours<\/strong>, all of which are in stock. With thicknesses ranging from 0.6 mm to 3.0 mm, our products can cope with severe deformations (bending guaranteed as from 0T as per the alloy) <strong>with no cracking.<\/strong><br \/>A genuine <strong>forerunner<\/strong> in powder coil coating, MIRALU strives constantly to enrich its ranges to better meet market requirements, one of which is <strong>colour matching<\/strong>. To make sure you find the colour you want, we use the colour benchmarks most commonly found in the building industry and architecture in Europe: the RAL, NCS and Pantone systems.<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"background-color: #ffffff;text-align: left\"><em>Choose the colour you want, safe in the knowledge that we can reproduce it as and when you want.<\/em><\/h4>\n<p>[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1509196721720{background-image: url(https:\/\/miralu.cz\/wp-content\/uploads\/2017\/10\/Sevice-client.jpg?id=21433) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row dfd_enable_overlay=&#8221;off&#8221; force_equal_height_columns=&#8221;off&#8221; dfd_row_config=&#8221;full_width_content&#8221; css=&#8221;.vc_custom_1508937010653{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column css=&#8221;.vc_custom_1508936991192{background-color: #f7f7f7 !important;}&#8221;]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"30\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 50px;\"><\/div><div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-center style_05 cr-animate-gen dfd-heading-69fb10495f256 dfd-disable-resposive-headings\" id=\"dfd-heading-69fb10495f256\" data-animate-type = \"transition.bounceDownIn\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"font-size: 24px; line-height: 34px; letter-spacing: 2px; font-weight:bold; \">MIRALU\u2019S VALUES: ONGOING COMMITMENT TO ITS CUSTOMERS AND EMPLOYEES<\/h2><div class=\"dfd-heading-delimiter\"><\/div><p class=\"widget-sub-title dfd-sub-title \" style=\"font-size: 20px; line-height: 30px; letter-spacing: 2px; \">&quot;We don\u2019t keep values. We transcend them continually. 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